Deborah F Irs
map-marker Topeka City, Kansas

Spouse health insurance

How is the HRA reimbursement a spouse benefit? I don't get it unless my husband signs the reimbursement check. The money is suppose to be for my medical. He is not eligible for it, but yet the reimbursement check goes to him for the insurance that I pay. I have to run to him like some woman in the 1800's to get him to endorse the check. Furthermore I have no medical privacy. Every medical bill /reimbursement is viewed by him. It seems to me HIPPA rules are being violated as I have to relinquish my medical privacy, by submitting thru this account for which I am the only one eligible, in order to get reimbursement. Via Benefits says this is a BNSF policy. Also Via benefits said I had to get permission to even access the account, that he is not eligible for as he is not 65
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Robert S Ezz
map-marker Omaha, Nebraska

Waiting for credit crad statement

I ate at the Denver Airport store (646025) on 2/22/19. I have not recieved a credit card expense on my credit card. I need to submit my corperate expenses soon.
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Anonymous

Tired of these railroad engineers honking thier horns way to long and to far

The train came through blowing his horn way to mutch and way to long it stops or I'll put it up the engineers *** there's no reason to blow horns that long and that far fire his *** is my solution
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Jonathan D Qxe
map-marker Vancouver, Washington

To much noise

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They make a lot of noise when going thru Stockton Ca it seems like a lot of them blow their horns all the way thru town at all hours thru the night especially at am hours when people are trying to sleep, can they not travel at night? I don't here them so much during the day can anything be done about this issue, I have contacted the train company and nothing got done except once and it did help for awhile, please something can be done to stop the noise so late at night when people are sleeping or trying too, some people do have to work for a living and it is hard when the trains make so much noise with their horns blowing all night
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Cons:
  • Horn blowing
Reason of review:
horn blowing

Preferred solution: quit blowing horns or stop trains from running at night

Anonymous
map-marker Manteca, California

Upset customer

your trains and horns are making way to much noise when going through Stockton Ca and probably other towns are being bothered about the train horns at all hours of the night and all the way through town, why could they run more during the day than at night when people are trying to sleep that have to work and can't because of all the noise , I am about ready to go to the city counsel and address it their and I will go get other people that live near them also to attend, because something has to be done to stop all the noise or at least stop some of the noise
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2 comments
Ray B Gbx

The larger railroads run the trains at night because, they do their maintenance during the day.

Guest

ROFL - good luck with that, the tracks aren't new, you shouldn't have bought a cheap house near tracks....city council can't do squat - railroads are the Fed's jurisdiction, and good luck getting them to do anything, they'll tell you exactly what I did, you shouldn't have bought a cheap house near the tracks and if you don't like it you should MOVE because the train tracks aren't moving to another area

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Mark A Cpw
map-marker Aurora, Illinois

*** Metra BNSF

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I have lived in 7 cities in the US and of all the public transportation in the nation the METRA BNSF is by far and wide the worse in the nation delays EVERYDAY especially in the morning and afternoon rush hours they give false excuses and the conductors are rude as *** with an ounce of compassion for the rider they raise prices every year and service is declining by the minute, i will start driving in as of next month due to how *** UP THE SERVICE IS on the Metra BNSF. {{Redacted}} Id rather walk then pay for your crazy *** up services any more y'all suck big time. Wtf Dead Angry *** *** *** *** *** ***
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Cons:
  • Service
  • Staff
  • Customer service
Reason of review:
Bad quality
Anonymous
map-marker Omaha, Nebraska

Unhelpful

Called to find out about a train stopped across a crossing and the person on the other line hung up and was complete unhelpful
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Lorilee Hsi

Income withholding

Child support case involving a BNSF employee. Need verification on income withholding forms.
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Rainier Xbm

Complaint about train blocking crossing for over 30 minutes

I want someone to move this freakin train!!!!
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Anonymous

Blasting horn

Like it matters. Engine 7765 at 7:37 p.m. Has to blast his horn again when there's no crosswalks. This is Bay Park it's a very small community with no crosswalks yet they had to blast their horns why
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Reason of review:
Bad quality
Felton Gam
map-marker Mountain View, California

Bnsf Railway - Boarding Review from Mountain View, California

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Almost killed due to conductor negligence on BNSF.

I boarded a train and the conductor closed the door ON ME, ON PURPOSE! I was dragged by the train for a few feet before I was able to free my bookbag from the door. I would have absolutely been mauled by the train. I confronted the conductor and he used foul language and refused to give his name. His reason for closing the door on a boarding passenger was, "I wuz walkin' like I didn't want to get on." He removed his badge so I couldn't see his name. A second conductor also was insanely rude and refused to a identify himself. I have since filed 2 reports with no response. I have called David, who is head of the BNSF and he had not returned a call. I have since acquired the names of both conductors. I will pursue this matter to its conclusion.

Please email Dave.alaya@***.com

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Cons:
  • Conductors hiding their name badge
  • Almost being horribly killed
  • Filing two complaints no response
Reason of review:
Poor customer service
Anonymous
map-marker Berwyn, Illinois

Train Service Review

Train scheduled to depart at 5:45 and the shut the doors at 5:44. No excuse. Great on time service is a thing of the past. Higher fares and late inconsistent service. Back to driving for me.
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Reason of review:
Bad quality